Privacy Policy
We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information. Our privacy policy is based upon the values set by the Canadian Standards Association's Model Code for the Protection of Personal Information and Canada's Personal Information Protection and Electronic Documents Act.
1. Introduction
We are responsible for maintaining and protecting the Personal Information under our control. We have designated an individual or individuals who is/are responsible for compliance with our privacy policy.
2. Identifying Purposes
We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the order process.
3. Consent
Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.
4. Limiting Collection
The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.
5. Limiting Use, Disclosure and Retention
Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law. [If applicable, include a description of any parties with whom you may share Personal Information.]
6. Accuracy
Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
7. Safeguarding Customer Information
Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.
8. Openness
We will make information available to you about our policies and practices with respect to the management of your Personal Information.
9. Customer Access
Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.
10. Handling Customer Complaints and Suggestions
You may direct any questions or enquiries with respect to our privacy policy or our practices by
contacting:
Lakeview Denture Clinic
567 Lakeshore Rd. East, Mississauga, ON, L5G0A8
905-278-9898
Additional Information
Cookies
A cookie is a small computer file or piece of information that may be stored in your computer's hard drive when you visit our websites. We may use cookies to improve our website’s functionality and in some cases, to provide visitors with a customized online experience.
Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.
Other Websites
Our website may contain links to other third party sites that are not governed by this privacy policy. Although we endeavour to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.
1. Introduction
We are responsible for maintaining and protecting the Personal Information under our control. We have designated an individual or individuals who is/are responsible for compliance with our privacy policy.
2. Identifying Purposes
We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the order process.
3. Consent
Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.
4. Limiting Collection
The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.
5. Limiting Use, Disclosure and Retention
Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law. [If applicable, include a description of any parties with whom you may share Personal Information.]
6. Accuracy
Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
7. Safeguarding Customer Information
Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.
8. Openness
We will make information available to you about our policies and practices with respect to the management of your Personal Information.
9. Customer Access
Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.
10. Handling Customer Complaints and Suggestions
You may direct any questions or enquiries with respect to our privacy policy or our practices by
contacting:
Lakeview Denture Clinic
567 Lakeshore Rd. East, Mississauga, ON, L5G0A8
905-278-9898
Additional Information
Cookies
A cookie is a small computer file or piece of information that may be stored in your computer's hard drive when you visit our websites. We may use cookies to improve our website’s functionality and in some cases, to provide visitors with a customized online experience.
Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.
Other Websites
Our website may contain links to other third party sites that are not governed by this privacy policy. Although we endeavour to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.
Consent
Our office understands the importance of your personal information. We will collect and use your personal information in the form of Contact Information; Medical/Dental History; & Financial Information for these appropriate purposes:
To diagnose and provide safe and efficient health care
To assess your oral health and advise you of your treatment options
To communicate with you, a family member, and your other health care providers
For scheduling appointments, billing purposes, including dental insurance forms
For teaching and demonstration, on an anonymous basis
To comply with the College of Denturists, Provincial and Federal regulations and to generally comply with the law
To comply with the audits and evaluations of the dental practice
To provide invoices, process credit payments and collect unpaid accounts
To permit potential purchases or their agents to evaluate and audit the practice in preparation for a potential sale of the practice
Contact information is/may be disclosed to a third party health benefit provider or insurance company when submitting a claim on the patients’ behalf, for payment or reimbursement of all or part of the cost of the treatment provided, or when a patient has requested a preauthorization of a proposed treatment.
You consent to the collection, use and disclosure of the information for the appropriate purposes listed above. Your information may be accessed by the College of Denturists or other regulatory authorities acting under statute of a legal issue. We will seek your approval, in advance, if a new purpose should arise for the use and/or disclosure. You may withdraw your consent for the use and disclosure of your personal information at any time. We will explain the process and the ramifications of your decision to do so.
This office will collect, use and disclose information about you for the following purposes:
● To deliver safe & efficient patient health care
● To identify & ensure high quality service is provided to our patients on a continuous basis
● To assess your oral health needs & to advise you of treatment options appropriate to those specific needs
● To enable us to contact you & maintain communications with you to ensure that your denture servicing needs are
adequately met on an ongoing basis
● To offer & provide treatment, care, information or services related to your general and specific oral health care
needs
● To communicate with your other health care providers including your dentist, your dental hygienist, family
physician or outside laboratory services when necessary & appropriate.
● To contact you to distribute health care information, to book or to confirm appointments
● To contact you to efficiently follow up on treatment, quality of care & payment.
● To provide anonymous data for the purposes of teaching, demonstration & research
● To complete and submit dental claims for third party adjudication & payment
● To comply with legal or regulatory requirements under the Regulated Health Professions Act, the Health
professions Procedural Code, the Denturism Act, & associated regulations
● To prepare materials for the Privacy Commissioner and / or our liability insurance carrier as required
● To permit potential purchasers (or their agents) to evaluate & audit the Denturist practice in preparation for a
potential practice sale
● To invoice for goods & services, to process credit / debit card payments or to collect unpaid accounts
● To allow this office to comply with all regulatory requirements & with the laws of Ontario and Canada
You agree that you have given your informed consent to the collection, use and or
disclosure of your personal information for the purposes that are listed. Your information may be accessed by the College
of Denturists of Ontario or other regulatory authorities acting under statute, or in defense of a legal issue. We will seek
your approval, in advance, if a new purpose arises for the use and/or disclosure of your personal information unless the
use or disclosure is required by law.
You may withdraw your consent for use and disclosure of your personal information, and we will explain the process for
doing so and ramifications of that decision.
I have reviewed the above information that explains how Lakeview Denture Clinic will use my personal information. I also
understand that Lakeview Denture Clinic safeguards my personal information and that I can have access to it. I know that
Lakeview Denture Clinic has a privacy code in place and that I can review this code at any time.
I agree that the Lakeview Denture Clinic Denture Clinic can collect, use and disclose personal information as set out
above and in the office’s privacy policies.
To diagnose and provide safe and efficient health care
To assess your oral health and advise you of your treatment options
To communicate with you, a family member, and your other health care providers
For scheduling appointments, billing purposes, including dental insurance forms
For teaching and demonstration, on an anonymous basis
To comply with the College of Denturists, Provincial and Federal regulations and to generally comply with the law
To comply with the audits and evaluations of the dental practice
To provide invoices, process credit payments and collect unpaid accounts
To permit potential purchases or their agents to evaluate and audit the practice in preparation for a potential sale of the practice
Contact information is/may be disclosed to a third party health benefit provider or insurance company when submitting a claim on the patients’ behalf, for payment or reimbursement of all or part of the cost of the treatment provided, or when a patient has requested a preauthorization of a proposed treatment.
You consent to the collection, use and disclosure of the information for the appropriate purposes listed above. Your information may be accessed by the College of Denturists or other regulatory authorities acting under statute of a legal issue. We will seek your approval, in advance, if a new purpose should arise for the use and/or disclosure. You may withdraw your consent for the use and disclosure of your personal information at any time. We will explain the process and the ramifications of your decision to do so.
This office will collect, use and disclose information about you for the following purposes:
● To deliver safe & efficient patient health care
● To identify & ensure high quality service is provided to our patients on a continuous basis
● To assess your oral health needs & to advise you of treatment options appropriate to those specific needs
● To enable us to contact you & maintain communications with you to ensure that your denture servicing needs are
adequately met on an ongoing basis
● To offer & provide treatment, care, information or services related to your general and specific oral health care
needs
● To communicate with your other health care providers including your dentist, your dental hygienist, family
physician or outside laboratory services when necessary & appropriate.
● To contact you to distribute health care information, to book or to confirm appointments
● To contact you to efficiently follow up on treatment, quality of care & payment.
● To provide anonymous data for the purposes of teaching, demonstration & research
● To complete and submit dental claims for third party adjudication & payment
● To comply with legal or regulatory requirements under the Regulated Health Professions Act, the Health
professions Procedural Code, the Denturism Act, & associated regulations
● To prepare materials for the Privacy Commissioner and / or our liability insurance carrier as required
● To permit potential purchasers (or their agents) to evaluate & audit the Denturist practice in preparation for a
potential practice sale
● To invoice for goods & services, to process credit / debit card payments or to collect unpaid accounts
● To allow this office to comply with all regulatory requirements & with the laws of Ontario and Canada
You agree that you have given your informed consent to the collection, use and or
disclosure of your personal information for the purposes that are listed. Your information may be accessed by the College
of Denturists of Ontario or other regulatory authorities acting under statute, or in defense of a legal issue. We will seek
your approval, in advance, if a new purpose arises for the use and/or disclosure of your personal information unless the
use or disclosure is required by law.
You may withdraw your consent for use and disclosure of your personal information, and we will explain the process for
doing so and ramifications of that decision.
I have reviewed the above information that explains how Lakeview Denture Clinic will use my personal information. I also
understand that Lakeview Denture Clinic safeguards my personal information and that I can have access to it. I know that
Lakeview Denture Clinic has a privacy code in place and that I can review this code at any time.
I agree that the Lakeview Denture Clinic Denture Clinic can collect, use and disclose personal information as set out
above and in the office’s privacy policies.